Download the app to sign up

Onboarding takes place in the Amazon Flex app. You'll be asked to provide basic information and complete other activities that can help prepare you to deliver with Amazon Flex.Most people complete all onboarding documents in less than an hour and can start delivering with Amazon Flex in less than a week. It’s helpful to have the following items on hand when completing onboarding documents:

• Driver’s license
• Social security number
• Banking details, such as your checking and savings account numbers
• Auto insurance policy, so you can confirm that your policy meets coverage requirements

Make sure your information is correct before you submit it. You will not be able to make changes after you submit. We’ll process your information and send you an email when we’re done, or if we need any additional information. If you’re approved, you can finish your profile and start looking for offers that fit your schedule in the Amazon Flex app.

The Amazon Flex app will show you offers for available blocks, which you can view and schedule from the Offers page. You can plan ahead by searching for blocks that are available later in the day or the following day. In some areas, you can mark yourself as “Available Now” in the Schedule page in the app to get notified of blocks that start within 30 minutes. With every block, you’ll know what you’ll earn before you schedule it.

Deliveries are organized into blocks. The Amazon Flex app will show you offers for available blocks, which you can view and schedule from the Offers page. Blocks include the date, type (such as Amazon.com or Whole Foods Market), your expected earnings, start time, and estimated duration.

Reserved offers are exclusively available for you for a limited time. Once a reserved offer expires, it becomes available to other delivery partners. Reserved offers are labeled as “Reserved,” in the Offers page in the Amazon Flex app.

Instant offers are a great opportunity to quickly earn any time you don’t have a block scheduled. They start immediately after you accept an offer. Instant offers range in length, with an average expected delivery time around an hour and a half. You’ll immediately see the route and estimated mileage, in addition to earnings information, the pickup location, start time, and estimated duration, so you can decide if it’s a good fit for you.

Instant offers are on-demand offers for blocks that start in 0 to 30 minutes. If instant offers are available in your region, you’ll see the “Online” toggle on the “Offers” screen in the Amazon Flex app. To receive notifications when instant offers are available, turn on “Online” and be located within 3-15 minutes from a participating location.*

To view Amazon Now instant offers, go to the Offers page of the Amazon Flex app and select “Instant offers map” and mark your status as “Online”. Ensure you are within 5 minutes of an Amazon Now pickup location. You will not receive offers if you wait at the station. Offers must be accepted usually within 30 seconds. Your “Online” status will also automatically turn off after 4 hours and you will need to re-set it to continue to receive Amazon Now instant offers.

You can read more about instant offers in the Amazon Flex blog.

*Distance to see instant offers may vary based on location and region. You will not receive instants offers while parked in the pickup station parking lot.